StallWise

Professional Equestrian Facility Management

Last Updated: March 10, 2026

This Cookie Policy explains how Showsafe LLC ("Company," "we," "us," or "our") uses cookies and similar tracking technologies when you use the StallWise service ("Service"), including our website at app.stallwise.com and our web application.

1. What Are Cookies?

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. Cookies are widely used to make websites work efficiently, provide functionality, and deliver information to the website operators.

Similar technologies include:

In this policy, we use "cookies" to refer to all of these technologies collectively.

2. Cookies We Use

2.1 Essential Cookies (Strictly Necessary)

These cookies are required for the Service to function. They cannot be disabled without breaking core functionality.
Cookie Name Purpose Duration Type
sbp_session Maintains your authenticated session so you remain logged in as you navigate the Service. Session / 24 hours First-party
sbp_auth_token Stores your authentication token (JWT) for API requests. 7 days (or until logout) First-party (Local Storage)
sbp_refresh_token Stores the refresh token used to renew your authentication without re-entering credentials. 30 days First-party (Local Storage)
sbp_csrf Cross-site request forgery (CSRF) protection token to prevent unauthorized form submissions. Session First-party
sbp_cookie_consent Records your cookie consent preferences. 1 year First-party

2.2 Functional Cookies

These cookies enhance your experience by remembering your preferences and settings.

Cookie Name Purpose Duration Type
sbp_theme Stores your display preference (light mode or dark mode). 1 year First-party (Local Storage)
sbp_default_view Remembers your preferred default view (e.g., Dashboard, Horses, Calendar). 1 year First-party (Local Storage)
sbp_sidebar_state Remembers whether the navigation sidebar is expanded or collapsed. 1 year First-party (Local Storage)
sbp_timezone Stores your timezone preference for displaying dates and times. 1 year First-party (Local Storage)
sbp_list_prefs Remembers your list view preferences (sort order, items per page, column visibility). 1 year First-party (Local Storage)

2.3 Analytics Cookies

These cookies help us understand how visitors interact with the Service, allowing us to improve functionality and user experience. Analytics data is collected in aggregate form and does not personally identify you.

Cookie Name Purpose Duration Type
sbp_analytics_id Anonymous identifier used to track usage patterns across sessions (not linked to your account). 1 year First-party
sbp_page_views Tracks which pages and features are most used to inform product development. Session First-party
sbp_feature_usage Records which features you use to help us understand adoption and improve the product. 30 days First-party

2.4 Third-Party Cookies

We use a limited number of third-party services that may set their own cookies:

Provider Purpose Cookie Information
Cloudflare Security, performance, and CDN services. Cloudflare sets cookies for bot detection, DDoS protection, and content delivery optimization. Cloudflare Cookie Policy
Stripe Payment processing. Stripe sets cookies when you interact with payment forms for fraud prevention and authentication. Stripe Cookie Policy

We do not use advertising cookies, social media tracking cookies, or cross-site tracking for marketing purposes.

3. How to Manage Cookies

3.1 Browser Settings

Most web browsers allow you to control cookies through their settings. You can typically:

Instructions for managing cookies in common browsers:

3.2 In-App Preferences

Within the Service, you can manage your cookie preferences through your account settings. You can opt out of functional and analytics cookies while keeping essential cookies enabled.

3.3 Impact of Disabling Cookies

Please note that disabling certain cookies may affect your experience:

3.4 Do Not Track

Some browsers offer a "Do Not Track" (DNT) setting. We currently do not respond to DNT signals, as there is no industry-wide standard for this feature. However, we honor the Global Privacy Control (GPC) signal where required by law.

4. Mobile Applications

Our mobile applications (iOS and Android) do not use browser cookies. Instead, they use:

You can manage app permissions and data through your device's Settings application.

5. Data Collected via Cookies

Information collected through cookies is processed in accordance with our Privacy Policy. We use this data for the purposes described in this Cookie Policy and do not use it for purposes unrelated to the Service.

6. Cookie Consent

When you first visit the Service, we will ask for your consent to set non-essential cookies (functional and analytics cookies). You can change your consent preferences at any time through your account settings or by clearing your cookies and revisiting the Service.

Essential cookies do not require consent as they are strictly necessary for the Service to operate.

7. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. We will update the "Last Updated" date and notify you of significant changes through the Service.

8. Contact Us

If you have questions about our use of cookies, please contact us: